Frequently Asked Questions
Everything you need to know about your luxury hair experience.
What kind of hair quality does Luvme Hair offer?
We specialize in 100% human virgin hair, ensuring the highest quality, natural shine, and longevity. Our products are designed to be tangle-free and can be styled, colored, and treated just like your own natural hair.
How long does shipping take?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days within the United States, while international shipping may take 5-10 business days depending on your location.
Can I return or exchange my wig if it doesn't fit?
Yes, we offer a 30-day return policy for unused, unwashed items in their original packaging with the lace uncut. Please contact our customer support team to initiate a return or exchange process.
Do you offer flexible payment options?
Absolutely. We partner with Afterpay, Klarna, and PayPal Credit to allow you to 'Buy Now, Pay Later' through interest-free installments, making luxury hair more accessible.
How do I maintain my Luvme Hair products?
To extend the life of your wig, we recommend using sulfate-free shampoos, deep conditioning weekly, and minimizing high-heat styling. Always store your unit on a wig stand when not in use.
Are your wigs beginner-friendly?
Yes! We offer a wide range of 'Glueless' and 'Put On & Go' wigs specifically designed for beginners. These units require no adhesive and come with pre-plucked hairlines for a natural look right out of the box.